Frequently Asked Questions
DAYgolf sends all their packages through PostNL. You can follow your package with their Track & Trace code. If you created a DAYgolf account, you can log in and follow your delivery-status there.
Our delivery takes 2 to 4 workdays.
DAY golf has free delivery starting from €50 in the Netherlands. If you want to order from outside the Netherlands, contact us for more information at firstname.lastname@example.org
If you’re not complete sure about your size, you can try our size chart. It is available with each product.
Our clothing is generally on the large side.
Returning products are no problem for us.
If you ordered an item from DAY golf and it does not fully meet your expectations, you can of course return it. You may return unworn, unwashed and non-damaged items within 14 days of receipt.
We will process the return within 5 working days of the receipt.
Return costs are for your own account.
If you’ve received the wrong item or size, please contact email@example.com .
Exchange is unfortunately not possible, we ask you to place a new order.
Fold the item and put it, preferably, in the original packaging. Protect the item well, because we are not liable for damage to a returned item.
Do not forget to fill in the return form (click here) and send it back.
Stick the return label on the package.
Send your return as a package with a Track & Trace code and preferably not as a postal item, sometimes these can get lost. We cannot credit lost returns.
We will refund the return amount within 14 days via the payment method chosen by you.
If you placed an order, you cannot cancel it anymore.
You can return your item after receipt. If we’ve received the ordered items back in good condition, we will transfer the purchase amount to your account within 14 days.
Please note that the costs for the return are for you own account.
You can pay with: